Terms and Conditions
Effective Date: September 28, 2023
1. Service Agreement
Scope of Services: Construction and handyman services, including home repairs, maintenance, and installations.
Service Availability: Available in select areas of California.
Service Scheduling: Appointments can be scheduled through our website or phone.
Service Fees: Fees depend on the type and extent of work. Quotes are provided upfront.
Payment: Payment is due upon completion or as agreed upon contract. Accepted methods include credit cards, cryptocurrency, and cash.
2. Appointment Policies
Confirmation: Appointments will be confirmed by email, phone, or SMS.
Changes or Cancellations: Notify us at least 24 hours in advance to reschedule or cancel.
Delays: We will inform you of delays and reschedule promptly.
3. Customer Responsibilities
Safe Environment: Ensure a safe workspace for our technicians.
Utilities: Provide access to utilities (water, electricity) if needed.
Permits: Obtain necessary permits if required by law.
4. Warranty
We provide a limited warranty for services. Details will be included in your service agreement.
5. Liability
Property Damage: Insured for up to $2 million in general liability coverage.
Personal Injury: Covered under our $2 million general liability insurance.
6. Governing Law
These Terms are governed by the laws of California. Disputes will be resolved in California courts.
7. Contact Information
For questions regarding these Terms:
Email: info@thehandygeeks.co
Phone: 855-295-8895
Address: The Handy Geeks LLC, 200 Corporate Pointe Suite, Culver City, CA, 90230
8. Modification of Terms
We may modify these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.
SMS Terms & Conditions
1. SMS Consent Communication
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If consent has been given to receive text messages from The Handy Geeks LLC, messages may be received related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Example: “Hello, this is a reminder of your upcoming appointment with The Handy Geeks at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency
Message frequency may vary depending on the type of communication. For example, up to [X] SMS messages per week may be received related to appointments, billing, etc.
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
Opt-in to receive SMS messages from The Handy Geeks LLC can be done in the following ways:
- By submitting an online form
- By filling out a paper form
6. Consent to Receive SMS Messages
By checking the consent box in our online forms, you agree to receive SMS messages from The Handy Geeks LLC regarding:
- Appointment reminders
- Service updates
- Order notifications
- Promotional messages
Explicit Consent Required:
- Consent must be provided through an opt-in checkbox during form submission.
- Verbal consent is not accepted for marketing or automated SMS communications.
Messaging Details:
- Messaging frequency may vary.
- Standard message and data rates may apply.
Opt-Out: You can opt out of receiving SMS messages by replying “STOP” to any SMS message you receive.
Help: Reply “HELP” or visit Contact Us for further assistance.
7. Opt-Out Method
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
8. Help
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at Contact Us.
9. Standard Messaging Disclosures
- Message and data rates may apply.
- Opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.