Privacy Policy
Effective Date: September 28, 2023
Who We Are
At The Handy Geeks LLC, we are committed to maintaining high privacy standards. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.thehandygeeks.co) or use our online services.
Changes to This Policy
We may update this Privacy Policy periodically. Please check this page regularly for updates. If we use your personal information differently than stated here, we will notify you via email and seek your consent if required.
1. Information We Collect
Voluntarily Provided Information
We collect personal details when you:
- Make appointments, request services, or opt-in for SMS communications.
- Provide your name, address, phone number, and email through forms or communication.
- Actively consent to receiving SMS messages via online forms or verbal confirmation.
Automatically Collected Information
We may collect non-personal data automatically through:
- Cookies, third-party tracking data, and server logs.
- Demographic data such as age, gender, and IP address.
Social Media and Interactive Features
Our website includes third-party social media features that may collect your IP address and use cookies. These are governed by the privacy policies of the respective providers.
2. How We Process Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To send appointment confirmations and service-related updates.
- To send promotional emails or SMS messages (with your explicit consent).
- To conduct surveys and market research.
- To customize your website experience.
3. When and With Whom We Share Your Personal Information
We may share your data:
- To fulfill services or products you have requested.
- For research and analytics in aggregated, non-identifiable formats.
- As required by law or in response to legal requests.
- To enforce our Terms of Service or protect our rights.
We Do Not Sell Your Data
We do not sell or share SMS opt-in phone numbers or personal data for marketing purposes with third parties or affiliate companies.
4. Children Under 13
Our website is not directed at children under 13, and we do not knowingly collect their information. If we discover that we have collected data from a child under 13, we will delete it immediately or seek parental consent.
5. Notice to European Union Users
By using our site, you consent to the storage and use of your data as described in this Privacy Policy, including its transfer to the United States. As an EU resident, you have GDPR rights, including:
- Accessing your personal data.
- Requesting corrections or updates.
- Requesting the deletion of your data.
6. Contact Information
If you have any questions about this Privacy Policy, please reach out to us:
Email: info@thehandygeeks.co
Phone: +1 818-835-0556
Address: The Handy Geeks LLC, 200 Corporate Pointe Suite, Culver City, CA, 90230
7. Privacy Policy Agreement
By using our services, you agree to our Privacy Policy and the practices outlined here.